Phunware’s award-winning patient experience solution provides real benefits that bring your facility to the future of healthcare.
An end-to-end mobile solution serving your patients, visitors and staff.
In today’s consumer-driven world, healthcare is no longer the exception. Patients now conduct research and read reviews prior to deciding upon and visiting a healthcare facility. Not only that, they are accustomed to and demand easy access to accurate, current and complete information from the comfort of their mobile device.
Phunware’s feature-rich mobile app solution enables healthcare providers to elevate the patient journey while optimizing operational and staff efficiencies, lowering costs and boosting revenue. Using cutting-edge mobile technology, this innovative, brandable solution provides real benefits that bring your facility to the future of healthcare.
A Fully Integrated Phunware Solution
Integrating your EHR is more than offering the same EHR features within the mobile app. Using our location-based services and mobile engagement functionality, we are able to use your patients location and EHR data to create a more personalized experience before, during, and after their visit to your facility.
Patient portal
Deliver important information and tools directly to the patient.
Appointment scheduling
Book new and existing patient appointments. Send reminders and eliminate missed appointments.
Bill pay
Give patients direct access to easily view, manage and pay their bills. Prompt payments when bills are due.
Alerts and reminders
Notify and remind patients about upcoming appointments and prompt navigation to the facility.
Test results
Communicate test results quickly, directly and securely to your patients.
Prescription refills
Allow prescription refill requests and progress tracking.
Pre-visit forms
Send all necessary paperwork to be completed prior to the patient’s appointment.
Direct messaging
Facilitate direct communication between patients and facility staff.
Static wayfinding
Provide turn-by-turn directions around the facility within the app or on desktop. (Web solution available for kiosks and digital signage.)
Map editor portal
Edit, manage and update facility maps to reflect construction, facility closures, accessible routes and other site changes, without developer resources.
Express check-in
Draw a geofence around parking lots and trigger staff workflow as patients enter the facility.
Asset tracking
Track equipment and assets in real time and navigate to them.
Patient and staff tracking
Allow patients and staff to share their location and navigate to one another.
Visitor experience feedback
Prompt a short survey after the patient’s appointment to garner key feedback on their experience at your facility.
Real-time wayfinding
Enable blue-dot, GPS-like indoor navigation that allows patients and visitors access to interactive maps that route them to their locations in real-time by using their actual position.
When an appointment reminder is triggered, the user may use this feature to navigate directly to the facility and to the destination of their appointment.
Broadcast campaigns
Send a notification to your entire user base to notify them of large events such as a donation drive.
Geofence campaigns
Send notifications to select locations such as allergy warnings in affected cities or zip codes.
Beacon campaigns
Send notifications when patients and visitors visit a specific area within your facility such as offering coupons when they enter a gift shop.
Dwell time monitoring
Interact with patients and trigger different messages based on how long they have been in a specific area, such as a waiting room or cafe.
Parking reminders
Allow users to drop a GPS pin, take photos and notes or record a voice memo.
Directories
Display contact and navigation information about departments, wards, gift stores, cafeterias and other points of interest.
Urgent Care and ER Wait Times
Alert potential patients about approximate wait times in the facility’s Emergency Room and Urgent Care Facilities.
Analytics
Get engagement, retention or custom analytics to improve app experiences and optimize workflows.
Content management
Easily make changes to app content in the cloud.
Ride solutions
Offer ride solutions to your patients.
Donations
Allow donations to be made seamlessly and securely from any location.
How we work with healthcare facilities
Phunware has created mobile experiences for some of the world’s most respected brands, including some of the largest healthcare facilities in the United States. We work with customers throughout the entire application lifecycle, from strategy and ideation to application maintenance.
For hospitals without an existing mobile app
We provide healthcare-specific app templates that are completely customizable and packed with common features right out of the box.
For hospitals with an existing mobile app
We provide Phunware modules a-la-cart that are easily integrated into an existing app.
For hospitals wanting advanced features
We offer completely custom solutions that are created by Phunware’s Professional Services team.
