Concierge
An AI guide built around your property’s real offerings, from pre-arrival planning to in-stay discovery, so your front desk can focus on the moments that need a human touch.
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Your property has always generated data.
Now you can use it.
Phunware’s Guest Intelligence Platform gives complex resorts a real-time view of how guests move, engage, and spend across the property. Serve guests better and generate more revenue at every moment of the visit.
See the platform in action.
Pick a time that works for you. We’ll walk through the platform with your property in mind.
Trusted by global brands across hospitality, healthcare, and entertainment
Real Guest Intelligence in Action
No hypotheticals. Real results.
Real properties. Real guests. Real results from real operators and their resorts.
8,000+
Guest questions answered by AI Concierge in the first weeks, without adding staff#1
In ancillary revenue across the Marriott Bonvoy Hawaii portfolio of hotels70%+
Of guests used the app — 6x the industry-average engagementGuest Intelligence
Three ways your property gets smarter, starting day one.
Data
Location and transaction data in one view, so leadership sees real-time demand across F&B, spa, pools, and every revenue-generating corner of the property.
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Personalized upsells and one-tap commerce at the right moment: ancillary revenue that feels like service, not a sales push.
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