Platform / Guest Experience App

One app.
The whole stay.

Phunware brings navigation, AI Concierge, personalized recommendations, and in-app commerce together in a single guest experience, one your team doesn't have to maintain.

Phunware guest experience app on a phone

Everything a guest needs, in one place.

Instead of juggling a hotel app, a separate concierge tool, and a paper directory, guests get one connected experience from before they arrive to after they check out.

Capabilities

What’s Inside

Multi-building navigation

Navigation across complex, multi-building properties.

Configurable, not custom

A configurable app framework, not a one-off build for your property alone.

AI Concierge built in

AI Concierge for instant answers and service requests.

Notifications & inbox

Push notifications and an in-app inbox for the messages that matter.

Content we maintain

A content system your team never has to log into. We handle the updates.

Performance analytics

Analytics that show how the app is actually performing on your property.

Who it's for

One app, every part of the stay.

Hospitality

Guests get navigation, concierge, and offers in one app instead of three tools.

Healthcare

Patients and visitors get one connected experience across a complex campus.

Senior Living

Residents and families get one app for community life, not a stack of tools.

Trusted by global brands across hospitality, healthcare, and senior living

Get Started

See the full app in action
for your property.

It's the same platform other properties use, configured to your layout and brand.

See the Platform