Multi-building navigation
Navigation across complex, multi-building properties.
Platform / Guest Experience App
Phunware brings navigation, AI Concierge, personalized recommendations, and in-app commerce together in a single guest experience, one your team doesn't have to maintain.

Instead of juggling a hotel app, a separate concierge tool, and a paper directory, guests get one connected experience from before they arrive to after they check out.
Capabilities
Navigation across complex, multi-building properties.
A configurable app framework, not a one-off build for your property alone.
AI Concierge for instant answers and service requests.
Push notifications and an in-app inbox for the messages that matter.
A content system your team never has to log into. We handle the updates.
Analytics that show how the app is actually performing on your property.
Who it's for

Guests get navigation, concierge, and offers in one app instead of three tools.

Patients and visitors get one connected experience across a complex campus.

Residents and families get one app for community life, not a stack of tools.
Trusted by global brands across hospitality, healthcare, and senior living