Platform / Ancillary Commerce
The revenue that’s currently
walking past your front desk.
A guest lingering by the pool is a spa booking. A hungry guest near the restaurant is a reservation. Phunware turns these moments into personalized, one-tap offers.
What one property already proved.
Real numbers from a live property, not a projection.
#1
In ancillary revenue across the parent brand's entire Hawaii portfolio70%+
App adoption, well above the industry norm6x
Guest engagement compared to the industry averageAncillary Commerce
Offers that show up at the right moment, not just any moment
Pre-arrival upsells and location-triggered offers put a relevant recommendation in front of a guest when it actually matters. Don’t “push and pray” using app notification everyone ignores.
- Recommendations based on where a guest actually is and what they're doing.
- Upsell opportunities that start before check-in, not after.
- One tap to book, no separate app, no separate checkout flow.
- Built on the same data model that powers the rest of the platform, so recommendations aren't generic.
The Opportunity
Ancillary revenue is the biggest number nobody’s optimizing for.
We can build out a property-specific model with your team based on size, F&B volume, and occupancy.