Phunware, Author at Phunware Engage Anyone Anywhere Mon, 04 Dec 2023 19:13:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 Phunware Appoints Jeremy Kidd as Senior Vice President of Sales and Marketing https://phunware.com/phunware-appoints-jeremy-kidd/ Thu, 30 Nov 2023 17:38:18 +0000 http://127.0.0.1/press-releases/phunware-appoints-mike-snavely-as-chief-revenue-officer-copy/ Phunware announced that Jeremy Kidd has been hired as its Senior Vice President of Sales and Marketing, effective November 22, 2023.

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AUSTIN, Texas, Nov. 29, 2023 (GLOBE NEWSWIRE) — Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of patented Location Based SaaS solutions that offer the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, announced today that Jeremy Kidd has been hired as its Senior Vice President of Sales and Marketing, effective November 22, 2023.

Jeremy comes to Phunware with over two decades of sales leadership in mobile applications, AI, and augmented and virtual reality. Jeremy was previously VP of Sales for Phunware and in that role was responsible for some of the largest contracts in Company history, including FOX, CBS, and WWE among others. More recently, Jeremy served as VP of Strategy and Business Development at Sonic Foundry, Sr. Practice Director at KUNGFU.AI, and CEO, Co-Founder of Banjo Digital.

“We are delighted to welcome Jeremy back to Phunware, where he led the development of our most sizable line of business during that period,” said Phunware CEO Mike Snavely. “As I mentioned on the earnings call, we are bringing some of the old band back together from the days when we had $25MM in recurring revenue and Jeremy was a cornerstone of that team. He’s an example of the kind of talent improvements we will continue to make as we execute on Phunware 3.0.”

“Additionally, we continue to make encouraging progress toward our vision by continuing to grow and execute against the $8MM pipeline in hospitality, healthcare and connected workplace. We have already hit the ground running and expect to announce material new wins as they develop.”

Click here to learn more about Phunware’s leadership.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), is the pioneer of Multiscreen-as-a-Service (MaaS), an award-winning, fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com, https://phunwallet.com, https://phuncoin.com, https://phuntoken.com, and follow @phunware, @phuncoin and @phuntoken on all social media platforms.

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Transforming Healthcare Navigation: Phunware’s Vision for Stress-Free Wayfinding https://phunware.com/transforming-healthcare-navigation/ Thu, 09 Nov 2023 15:08:02 +0000 http://127.0.0.1/?p=42509 Navigating the intricate hallways of medical institutions is a silent epidemic plaguing our healthcare system.

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Navigating the intricate hallways of medical institutions is a silent epidemic plaguing our healthcare system. It’s not just about getting from point A to point B; it’s about the hidden costs, the lost time, and the emotional toll it takes on patients and staff alike. But what if there was a way to cut through the maze with confidence?.

The Hidden Cost of Lost Directions

It may surprise you to learn that wayfinding challenges are more than a minor inconvenience—they’re a costly affair. Take Emory University’s staggering $200,000 annual loss due to wayfinding inefficiencies as a wake-up call. The story is the same across medical campuses sprawling over city blocks—lost visitors, delayed care, and the inevitable financial leak.

A Labyrinth of Complexity

Imagine a vast complex with nearly 200 beds, multiple floors, and a constant state of flux due to renovations. Now consider that nearly one-third of first-time visitors and a quarter of hospital staff find themselves disoriented in these spaces. Traditional navigation aids falter here, where GPS signals can’t penetrate, and static signs become outdated overnight.

The Digital Compass: A Leap in Wayfinding

The answer to this disarray? A mobile wayfinding solution that offers real-time, on-demand digital navigation. Such technology not only alleviates the need for human direction but also curtails the margin for error, reduces patient and staff anxiety, and secures the revenue that would otherwise be lost to confusion, missed appointments and patients leaving without being seen.

The Phunware Difference

Not all digital navigation tools are created equal. Phunware stands apart, having deployed over 110 million square feet of cutting-edge wayfinding solutions across some of the world’s most complex environments. Phunware’s proprietary platform transitions seamlessly between indoor and outdoor environments and excels with real-time positioning, navigation, and multilingual, ADA-compliant guidance that doesn’t rely on WiFi, ensuring no one—regardless of their physical abilities—is left behind.

Charting a New Path in Healthcare

Phunware is not just navigating the present, but pioneering the future. We envision a world where wayfinding is no longer a source of stress but a gateway to efficient, cost-effective, and safer healthcare experiences. It’s time to transform the way we find our way in healthcare—turning a web of corridors into a clear, navigable path to wellness. Join us as we turn complexity into clarity, guiding you to better care, one tap at a time.

Click here to learn more

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Phunware Deploys Enhanced Smart Hospitality Solution at Wailea Beach Resort https://phunware.com/phunware-deploys-enhanced-smart-hospitality-solution-at-wailea-beach-resort/ https://phunware.com/phunware-deploys-enhanced-smart-hospitality-solution-at-wailea-beach-resort/#respond Tue, 31 Oct 2023 14:21:26 +0000 http://127.0.0.1/blog/vhc-health-extends-multi-year-renewal-of-digital-front-door-application-phunware-copy/ Phunware has announced that Wailea Beach Resort is deploying its enhanced Smart Hospitality Solution as part of a three-year-long contract.

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Phunware has announced that Wailea Beach Resort is deploying its enhanced Smart Hospitality Solution as part of a three-year-long contract.

“We are delighted to collaborate with the forward-thinking team at Wailea Beach Resort to unveil the enhanced version of our Smart Hospitality Solution,” said Mike Snavely, CEO of Phunware. “Our goal is to empower guests with seamless navigation through this luxury property, ensuring they can fully explore the wealth of amenities available at Wailea Beach Resort. In addition to giving guests a more pleasant and technologically advanced experience, our software provides Wailea Beach Resort with the opportunity to maximize its top line by way of mobile engagement and generating profitable behavior.”

Read the full article from Proactive

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VHC Health Extends Multi-Year Renewal of Digital Front Door Application with Phunware https://phunware.com/vhc-health-extends-multi-year-renewal-of-digital-front-door-application-phunware/ https://phunware.com/vhc-health-extends-multi-year-renewal-of-digital-front-door-application-phunware/#respond Tue, 17 Oct 2023 16:38:30 +0000 http://127.0.0.1/blog/phunware-partners-with-mkt-consulting-to-digitally-transform-resident-experiences-at-houston-high-rise-copy/ Phunware has announced a five-year contract renewal to license its digital front door and patented location-based services to VHC Health.

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Phunware has announced a five-year contract renewal to license its digital front door and patented location-based services to VHC Health.

“The renewal of our partnership with Phunware is an exciting step forward in our commitment to delivering a comprehensive suite of services through a unified mobile app for the VHC community. Beyond simplifying patient interactions, such as scheduling appointments and accessing remote telehealth services and provider messaging, this innovative wayfinding technology is a transformative solution that empowers patients to easily navigate the VHC campus,” said Mike Mistretta, Senior Vice President and Chief Information Officer of VHC Health.

Read the full article from Proactive

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VHC Health Signs Multi-Year Renewal of Digital Front Door Application with Phunware https://phunware.com/vhc-health-signs-multi-year-renewal-of-digital-front-door-application-with-phunware/ Tue, 17 Oct 2023 14:18:03 +0000 http://127.0.0.1/?p=42463 Phunware announced today that Mike Snavely has been hired as the Company’s Chief Revenue Officer, effective September 12, 2023.

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AUSTIN, Texas, October 17, 2023 (GLOBE NEWSWIRE) — Phunware, Inc. (NASDAQ: PHUN) (the “Company”), a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, has announced a five-year contract renewal to license its digital front door and patented location-based services to VHC Health.

“The adoption of a native, mobile-centric digital front door signifies the forefront of innovation that healthcare providers must embrace to revolutionize their approach to patient care. We are pleased that VHC Health’s leadership has reaffirmed their partnership with Phunware, acknowledging its critical role in delivering an exceptional patient experience,” said Cody Wimbish, Phunware VP of Program Management & Customer Success.

Key features of Phunware’s Digital Front Door include:

  • Mobile Application: Native iOS and Android applications optimized for healthcare that can take advantage of core device capabilities that make experiences more secure, intuitive, and personalized.
  • Wayfinding: Easily navigate VHC Health’s main campus with real-time instructions.
  • MyChart integration which allows patients to view in real-time information on their vital signs, laboratory results, medical procedures, and medications.
  • MyChart video visit functionality to leverage the patient’s phone camera to conduct virtual appointments.
  • Save parking location with a photo and leave a detailed note.
  • Physician and Services Directories: Access directories, which include contact information and tap-to-call buttons.

“The renewal of our partnership with Phunware is an exciting step forward in our commitment to delivering a comprehensive suite of services through a unified mobile app for the VHC community. Beyond simplifying patient interactions, such as scheduling appointments and accessing remote telehealth services and provider messaging, this innovative wayfinding technology is a transformative solution that empowers patients to easily navigate the VHC campus,” said Mike Mistretta, Senior Vice President and Chief Information Officer of VHC Health.

Click here to learn more about how Phunware facilitates digital transformation in healthcare by enabling a digital front door for any hospital or health system.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About VHC Health

VHC Health provides exceptional medical services as the region’s community health system. Virginia Hospital Center was recently designated a 2021 Top Teaching Hospital by The Leapfrog Group. In 2022, the Hospital was selected for an 11th consecutive Healthgrades Outstanding Patient Experience Award™ and a 20th consecutive ‘A’ grade from The Leapfrog Group. Virginia Hospital Center is a 453-bed not-for-profit teaching facility and designated as a Magnet® hospital by the American Nurses Credentialing Center. VHC Health is a proud member of the Mayo Clinic Care Network – a national network of independent healthcare organizations.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Phunware’s Convention Center Wayfinding Solution https://phunware.com/phunwares-convention-center-wayfinding-solution/ Mon, 25 Sep 2023 16:34:54 +0000 http://127.0.0.1/videos/the-all-new-atlantis-app-copy/ Phunware’s Convention Center Wayfinding Solution takes conference attendees from the front door to the conference booth they are looking for.

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Phunware’s all new Convention Center Wayfinding Solution takes conference attendees from the front door of the convention center to the exact conference booth they are looking for with real-time, 1 meter accurate, blue dot navigation. Our patented algorithm enables precise indoor wayfinding previously thought to be technically impossible in a convention space. Building and event organizers have complete control to quickly update floor plans, booth configurations, and points of interest remotely.

The routing technology uses a mix of GPS, Bluetooth, and Dead Reckoning technology to display the user’s current location in the form of a blue dot with 1m accuracy. Dead Reckoning involves device sensors such as accelerometer, gyroscope, and compass as well as heuristics to predict which route segment the user will take next. All calculations happen on-device. Therefore a network connection is not needed for routing to function.

Unlike traditional indoor wayfinding solutions, Phunware’s Convention Center Wayfinding Solution doesn’t require an onsite team to rescan the updated layout of a space each time it is reconfigured.
Instead, the solution leverages an innovative approach of creating a 5’x5’ grid of potential routes in the entire convention space. The scan therefore only happens once and captures the Bluetooth beacon signals from every possible route segment.

When it’s time for a new convention, a map is loaded into the Phunware web portal with booths displayed. The 5’x5’ grid of route segments is displayed over that and individual route segments are then enabled to create navigable routes along the convention floor. Points of Interest are placed for each booth, allowing mobile app users to search and route to any of these POIs.

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Phunware Appoints Mike Snavely as Chief Revenue Officer https://phunware.com/phunware-appoints-mike-snavely-as-chief-revenue-officer/ Fri, 08 Sep 2023 17:18:03 +0000 http://127.0.0.1/press-releases/phunware-september-2022-financial-conference-schedule-2-copy/ Phunware announced today that Mike Snavely has been hired as the Company’s Chief Revenue Officer, effective September 12, 2023.

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AUSTIN, Texas, September 8, 2023 (GLOBE NEWSWIRE) — Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, announced today that Mike Snavely has been hired as the Company’s Chief Revenue Officer, effective September 12, 2023.

“I am delighted to rejoin Phunware, bringing my experience in SaaS, enterprise software, and channel development at this stage of the Company’s journey,” said Mike Snavely, Chief Revenue Officer of Phunware. “I look forward to working with the phenomenal people at Phunware to help the market reimagine how they engage their customers using our industry-leading, patented Location Services coupled with our hyperlocal mobile engagement platform.”

Mike most recently served as the General Manager of Vidable® AI in Madison, Wisconsin. Prior to joining Vidable®, Mike held several revenue leadership and strategic business development roles in technology companies in Austin, Texas and San Mateo, California, including Mutual Mobile, Phunware, and Tile. Mike holds a BA from the College of Wooster in Wooster, Ohio and a J.D. from The Ohio State University. He is licensed (inactive) as an attorney at law in the State of Ohio.

“Phunware is poised to accelerate the adoption of our Location Based Services Platform into our core markets and Mike brings exactly the skills and experience to help us reach more customers directly and through channel partners,” said Russ Buyse, Chief Executive Officer of Phunware. “His expertise in enterprise, mobile, and customer experience will help us expand the reach of our Platform to improve guest and patient experiences across hospitality, healthcare, and beyond.”

Click here to learn more about Phunware’s leadership.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), is the pioneer of Multiscreen-as-a-Service (MaaS), an award-winning, fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com, https://phunwallet.com, https://phuncoin.com, https://phuntoken.com, and follow @phunware, @phuncoin and @phuntoken on all social media platforms.

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Phunware Sets Fall 2023 Conference Schedule https://phunware.com/phunware-fall-2023-conference-schedule/ Thu, 07 Sep 2023 17:41:44 +0000 http://127.0.0.1/?p=42231 Phunware is scheduled to participate at the following financial and industry-related events during Fall 2023

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AUSTIN, Texas, September 7, 2023 (GLOBE NEWSWIRE) — Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, is scheduled to participate at the following financial and industry-related events during Fall 2023:

H.C. Wainwright 25th Annual Global Investment Conference
Presenting virtually on Monday, September 11, 2023 at 7:00 AM Eastern Time
Virtually holding one-on-one meetings throughout the conference
Executives: CEO Russ Buyse and CFO Troy Reisner
Presentation Webcast

Gateway Group Hosted Non-Deal Roadshow
Virtually participating throughout September 2023
Executives: CEO Russ Buyse and CFO Troy Reisner

Titan Partners Non-Deal Roadshow
Virtually participating September 19-20, 2023
Executives: CEO Russ Buyse and CFO Troy Reisner

Millennium Alliance Healthcare Providers Transformation Conference
Participating in-person on September 19-20, 2023
Holding in-person one-on-one meetings throughout the conference
Executive: COO Randall Crowder
Location: The JW Marriott, Miami, Florida

ROTH MKM 12th Annual New York Technology Conference
Participating in-person on November 15, 2023
Holding in-person one-on-one and small group meetings throughout the conference
Executives: CEO Russ Buyse and CFO Troy Reisner
Location: The Yale Club of New York City

To receive additional information or to schedule a one-on-one meeting, please email PHUN@gateway-grp.com.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Phunware Announces Purchase Agreement for up to $30 Million with Lincoln Park Capital Fund https://phunware.com/phunware-announces-purchase-agreement-30-million-lincoln-park-capital-fund/ Wed, 30 Aug 2023 16:39:45 +0000 http://127.0.0.1/press-releases/phunware-partners-with-mkt-consulting-to-digitally-transform-resident-experience-at-new-luxury-high-rise-in-houston-copy/ Phunware today announced it has has entered into a purchase agreement for a committed equity facility with Lincoln Park Capital Fund, LLC.

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The Agreement Provides Phunware the Right, But Not the Obligation, to Sell Stock to Lincoln Park Over A 24-Month Period at the Company’s Sole Discretion

Austin, Texas [August 24, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, has entered into a purchase agreement for a committed equity facility with Lincoln Park Capital Fund, LLC (“LPC”), a Chicago-based institutional investor.

Russ Buyse, Chief Executive Officer of Phunware, commented, “We are excited about the future of the Company, and this financing agreement provides us the flexibility to further commercialize our industry-leading platform, while giving us the best chance to limit dilution before realizing important strategic milestones that we believe will maximize shareholder value.”

Under the purchase agreement, Phunware will have the right, but not the obligation, to sell up to $30.0 million of its common stock to LPC over a 24-month period subject to the terms and conditions of the agreement. Phunware will control the timing and amount of any sales to LPC with no upper limits to the price LPC may pay to purchase such common stock. The purchase agreement may be terminated by Phunware at any time, in its sole discretion, without any additional cost or penalty.

“This agreement allows us to be opportunistic with our capital strategy, and our shelf registration statement provides the potential for additional financing alternatives as we consider what’s best for shareholders,” stated Troy Reisner, Phunware’s Chief Financial Officer. “Given the ongoing market uncertainty, we believe this kind of optionality is critical and we are excited to enter into this agreement with Lincoln Park Capital as part of Phunware’s long-term growth strategy.”

A description of the purchase agreement is set forth in the Company’s Current Report on Form 8-K, which the Company filed with the SEC on Wednesday, August 23, 2023.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

The post Phunware Announces Purchase Agreement for up to $30 Million with Lincoln Park Capital Fund appeared first on Phunware.

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Revolutionizing Luxury Living: Phunware’s COO Reveals Cutting-Edge MDU Solution for Residences https://phunware.com/revolutionizing-luxury-living-phunwares-coo-reveals-cutting-edge-mdu-solution-for-residences/ Thu, 03 Aug 2023 16:24:28 +0000 http://127.0.0.1/featured/phunware-smart-hospitality-solution-thumper-pond-resort-launch-copy/ Phunware COO Randall Crowder gives news that Phunware has licensed its Multi-Dwelling Unit Solution to Parkside Residences at Discovery Green.

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Phunware COO Randall Crowder joined Proactive’s Stephen Gunnion with news that the company has licensed its Multi-Dwelling Unit (MDU) Solution to Parkside Residences at Discovery Green, a 43-story residential tower in downtown Houston, Texas, in partnership with MKT Consulting.

Crowder said the MDU solution, initially tailored for healthcare and hospitality, is making waves in luxury residential buildings, addressing the evolving work-from-home trend. With remote work becoming a norm, people are seeking enhanced digital experiences at home.

He said Phunware’s MDU solution provides a comprehensive digital platform for luxury residential complexes like Parkside Residences in Houston. The app offers amenities booking, work orders, valet services, keyless entry, and more, all through a user-friendly mobile interface.

Crowder highlighted the significance of mobile apps over websites, citing examples like Disney World.

Phunware partners with companies like MKT Consulting to deliver these solutions, envisioning broader applications in residential, workplace, healthcare, and hospitality sectors.

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Phunware Partners with MKT Consulting to Digitally Transform Resident Experiences at Houston High-Rise https://phunware.com/phunware-partners-with-mkt-consulting-to-digitally-transform-resident-experiences-at-houston-high-rise/ https://phunware.com/phunware-partners-with-mkt-consulting-to-digitally-transform-resident-experiences-at-houston-high-rise/#respond Wed, 02 Aug 2023 16:46:32 +0000 http://127.0.0.1/blog/phunware-enhance-guest-experiences-thumper-pond-resort-smart-hospitality-solution-copy/ Phunware has announced it has licensed its Multi-Dwelling Unit Solution to Parkside Residences at Discovery Green in partnership with MKT Consulting.

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Phunware has announced it has licensed its Multi-Dwelling Unit (MDU) Solution to Parkside Residences at Discovery Green, a 43-story residential tower in downtown Houston, Texas, in partnership with MKT Consulting.

“Parkside Residences at Discovery Green is truly a luxury high-rise of the future and we are honored to be a part of the team that is making life easier for its residents,” said Randall Crowder, COO of Phunware. “Our mobile software acts as a friendly digital assistant and mobile concierge to help deliver on the promise of offering residents an elevated lifestyle.”

Read the full article from Proactive

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Phunware Partners With MKT Consulting to Digitally Transform Resident Experience at New Luxury High-Rise in Houston https://phunware.com/phunware-partners-with-mkt-consulting-to-digitally-transform-resident-experience-at-new-luxury-high-rise-in-houston/ Wed, 02 Aug 2023 16:41:17 +0000 http://127.0.0.1/press-releases/phunware-sets-second-quarter-2023-earnings-call-for-thursday-august-10-2023-at-430-p-m-et-copy/ Phunware today announced it has licensed its Multi-Dwelling Unit Solution to Parkside Residences at Discovery Green in partnership with MKT Consulting.

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Phunware’s Leading Mobile Offering Will Be Leveraged to Tech-Enable Elevated Lifestyle Experiences for Residents of 43-Story Luxury Residential Tower in Downtown Houston

Austin, Texas [August 2, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (“Phunware” or “the Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, today announced it has licensed its Multi-Dwelling Unit (MDU) Solution to Parkside Residences at Discovery Green, a 43-story residential tower in downtown Houston, Texas, in partnership with MKT Consulting.

The mobile application portfolio will empower residents of Parkside Residences at Discovery Green to easily manage every activity they do around the property from a single interface. In addition to booking amenities, other features of the app include requesting work orders and valet services, tracking deliveries, viewing property maps and receiving alerts, notifications and messages. The app will also include SALTO’s smart lock integration that will allow residents to manage door access without physical keys and to add visitor information and inform property management that residents are expecting a guest.

“Parkside Residences at Discovery Green is truly a luxury high-rise of the future and we are honored to be a part of the team that is making life easier for its residents,” said Randall Crowder, COO of Phunware. “Our mobile software acts as a friendly digital assistant and mobile concierge to help deliver on the promise of offering residents an elevated lifestyle.”

The 309-unit building offers a mix of studio, one-bedroom, two-bedroom and three-bedroom luxury apartment homes and is adjacent to Discovery Green, a 12-acre urban park. Residents have access to a desirable amenity collection, with a range of luxury and work-from-home features that can all be booked and managed through the Phunware platform.

App-Accessible Amenities include, but are not limited to:

  • Lounge and clubroom, complete with a catering kitchen and state-of-the-art fitness center.
  • Two guest suites to accommodate short-term residents’ guest stays.
  • Expansive work-from-home suite offering conference rooms and co-working and solo-working pods.
  • Multiple outdoor seating areas with grills and views overlooking nearby Discovery Green and the Houston CBD skyline.
  • The 43rd floor features 270-degree views and an impressive rooftop pool with indoor and outdoor lounges and a cantilevered observation deck.

“We are excited to deploy another Multi-Dwelling Unit Solution by Phunware, especially at this property where residents have the highest of standards and expectations when it comes to lifestyle amenities and day-to-day living experiences,” said Manny Thapar, Owner of MKT Consulting. “From experience, we know that Phunware’s tech-enabled ‘MDU’ experience will exceed resident expectations. It can streamline operations, automate communication between residents and staff and easily integrate any of the point solutions a property offers, including smart locks, lighting and more.”

Phunware’s Multi-Dwelling Unit Solution for Parkside Residences at Discovery Green is available on Apple iOS and Google Android.

Click here to learn more about how Phunware digitally transforms the luxury residential living experience by enabling a Multi-Dwelling Unit Solution on mobile.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), is the only fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Phunware Sets Second Quarter 2023 Earnings Call for Thursday, August 10, 2023 at 4:30 p.m. ET https://phunware.com/phunware-sets-second-quarter-2023-earnings-call-for-thursday-august-10-2023-at-430-p-m-et/ Mon, 31 Jul 2023 16:04:51 +0000 http://127.0.0.1/press-releases/phunware-sets-first-quarter-2023-earnings-call-may-11-2023-copy/ Phunware will hold a conference call on August 10, 2023, at 4:30pm EST to discuss its financial results for the second 2023 quarter.

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Austin, Texas [July 31, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (“Phunware” or “the Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, will hold a conference call on Thursday, August 10, 2023, at 4:30 p.m. Eastern time (1:30 p.m. Pacific time) to discuss its financial results for the second quarter ended June 30, 2023. Financial results will be issued in a press release prior to the call.

Phunware management will host the conference call, followed by a question and answer period.

Date: Thursday, August 10, 2023
Time: 4:30 p.m. Eastern time (1:30 p.m. Pacific time)
U.S. dial-in: 877-545-0320
International dial-in: 973-528-0002
Access Code: 875894

Please call the conference telephone number 10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Investor Relations at 949-574-3860.

The conference call will be broadcast live and available for replay here and via the investor relations section of the Company’s website at investors.phunware.com.

A telephonic replay of the conference call will be available after 7:30 p.m. Eastern time on the same day through Thursday, August 24, 2023.

Toll-free replay number: 877-481-4010
International replay number: 919-882-2331
Replay ID: 48843

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Phunware Files Lawsuit Against UBS Securities for Market Manipulation https://phunware.com/phunware-files-lawsuit-against-ubs-securities-for-market-manipulation/ Tue, 25 Jul 2023 21:15:27 +0000 http://127.0.0.1/press-releases/phunware-announces-strategic-cost-saving-measures-to-accelerate-path-to-profitability-copy/ Today, Phunware filed a lawsuit against UBS Securities, LLC, alleging repeated manipulation of the company's stock over a two-year period.

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Austin, Texas [July 25, 2023] (ORIGINAL: ACCESSWIRE) – Today, Phunware, Inc. (NASDAQ: PHUN) filed a lawsuit against UBS Securities, LLC, one of the largest and most influential broker-dealers in the world, alleging repeated manipulation of the company’s stock over a two-year period.

Phunware is a publicly traded technology company and pioneer of Multiscreen-as-a-Service, a fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data, and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale.

The company alleges that UBS engaged in a deceptive market manipulation tactic known as spoofing, in which UBS placed huge quantities of sell orders to fool the market into devaluing the company’s stock so that it could then buy the company’s stock at a lower price. UBS then immediately cancelled the sell orders, so it could reap profits at the expense of Phunware and its investors.

“UBS deceptively engaged in stock spoofing, an abuse of our financial system, which had and continues to have lasting negative impacts on Phunware,” said Laura Posner, partner at Cohen Milstein Sellers & Toll PLLC. “We look forward to holding UBS accountable for the damage it has caused to the company, its shareholders and the markets at large.”

The spoofing episodes against UBS are alleged to have taken place repeatedly over a two-year stretch, sometimes multiple times a day. Phunware alleges that by repeatedly and brazenly manipulating the market through spoofing, UBS artificially and negatively impacted the price of Phunware’s stock in the market, causing Phunware to suffer significant losses when it sold over 34 million shares at manipulated and devalued prices.

Analysts consistently recommended Phunware to investors throughout this two-year period, with all four of the firms following PHUN assigning it “Buy” ratings at price targets that were typically over $2 and reached as high as $6 – levels considerably higher than the actual prices at which PHUN traded. This discrepancy persists to this day, with analysts’ current price targets exceeding PHUN’s share price by over 300%.

In the complaint, Phunware demonstrates through de-anonymized Nasdaq market information that UBS placed over 82 million Baiting Orders and purchased over 640,000 shares in over 1,000 executed orders at manipulated prices in the two-year period. UBS’s ratio of sell-side orders per spoofed executing purchase was more than 4 times that of non-spoofed executed purchases.

Phunware, Inc. is represented by national law firm Cohen Milstein Sellers & Toll PLLC.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

About Cohen Milstein Sellers & Toll

Cohen Milstein Sellers & Toll PLLC is recognized as one of the premier law firms in the country handling major, complex plaintiff-side litigation. With more than 100 attorneys, Cohen Milstein has offices in Washington, D.C.; Chicago, Ill.; New York, N.Y.; Palm Beach Gardens, Fla.; Philadelphia, Pa.; Boston, Mass.; Minneapolis, Minn.; and Raleigh, N.C. For additional information, visit www.cohenmilstein.com or call 202.408.4600.

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Hays Waldrop with Randall Crowder – Healthcare Hotshots in 60 Seconds https://phunware.com/hays-waldrop-with-randall-crowder-healthcare-hotshots-in-60-seconds/ Tue, 11 Jul 2023 15:46:27 +0000 http://127.0.0.1/featured/that-linear-thought-process-will-keep-you-stuck-w-randall-crowder-all-in-w-rick-jordan-podcast-copy/ Randall Crowder joins Hays Waldrop on Healthcare Hotshots in 60 Seconds.

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Randall Crowder, recently joined Hays Waldrop on his IHES – MasterGroups podcast, Healthcare Hot Shots! In just 60 seconds, Randall delivered an elevator pitch that perfectly encapsulates how Phunware, Inc. (NASDAQ: PHUN) is revolutionizing the healthcare industry.

From creating seamless digital front doors to seamlessly integrating third-party solutions and providing advanced wayfinding technology, Phunware is the go-to solution for every healthcare organization’s digital transformation needs!

We understand that enhancing the patient experience is paramount, which is why we are dedicated to solving all your digital challenges and making a positive impact on your healthcare journey!

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Phunware Announces Inducement Grant under Nasdaq Listing Rule 5635(c)(4) https://phunware.com/phunware-announces-inducement-grant-nasdaq-listing-rule-5635/ Mon, 10 Jul 2023 16:17:12 +0000 http://127.0.0.1/press-releases/phunware-smart-hospitality-solution-thumper-pond-resort-copy/ Phunware announced that it made an inducement grant to Troy Reisner in connection with his employment as Phunware’s new CFO, effective June 2, 2023.

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Austin, Texas [July 7, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, today announced that it made an inducement grant to Mr. Troy Reisner in connection with his employment as Phunware’s new Chief Financial Officer, effective June 2, 2023. Such grant was made under the Phunware, Inc. 2023 Inducement Plan, which was approved and adopted on June 30, 2023, by Phunware’s Board of Directors. The Board granted Mr. Reisner an aggregate of 600,000 restricted stock units under the Inducement Plan. The grant was included in Mr. Reisner’s employment agreement described in the Form 8-K filed by Phunware with the SEC on June 2, 2023.

The grant was approved by Phunware’s Compensation Committee on June 30, 2023, pursuant to a delegation by the Board and was issued as an equity grant pursuant to Nasdaq Listing Rule 5635(c)(4), as an inducement material to Mr. Reisner entering into employment with Phunware. The restricted stock units granted are subject to a vesting schedule commencing on June 2, 2023, with one-third of the restricted stock units vesting on the first anniversary of the commencement date, and the remaining amount vesting in equal annual installments thereafter, subject to Mr. Reisner’s continued employment.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Phunware Enhancing Hospitality with Smart Hospitality Solution in Thumper Pond Resort Launch https://phunware.com/phunware-smart-hospitality-solution-thumper-pond-resort-launch/ Thu, 06 Jul 2023 18:27:57 +0000 http://127.0.0.1/featured/phunware-shares-industry-benefits-of-newly-patented-geofence-event-prediction-technology-copy/ Phunware COO Randall Crowder joins Proactive to share its newly announced collaboration with Minnesota's Thumper Pond Resort.

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Phunware COO Randall Crowder joins Natalie Stoberman from the Proactive studios to share the details of its newly announced collaboration with Minnesota’s Thumper Pond Resort to launch Phunware’s Smart Hospitality Solution.

Crowder says Thumper Pond Resort offers a picturesque setting with a championship golf course and various amenities. Coupled with Phunware’s mobile Smart Hospitality Solution, Crowder explains that Thumper Pond can allows guests to maximize their experience at the resort.

Crowder shares how the application leverages Phunware’s advanced location software, enabling users to navigate the property easily, both indoors and outdoors where guests can explore the golf course and conveniently order food and drinks from anywhere; ensuring prompt delivery.

The app also incorporates contextual engagement, sending personalized messages based on guests’ location and preferences. Crowder says Phunware also utilizes artificial intelligence to craft these messages while maintaining a human-centric connection with guests. The aim is to transform guests’ smartphones into mobile concierges by offering personalized and efficient services.

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Phunware to Enhance Guest Experiences at Thumper Pond Resort with Smart Hospitality Solution https://phunware.com/phunware-enhance-guest-experiences-thumper-pond-resort-smart-hospitality-solution/ https://phunware.com/phunware-enhance-guest-experiences-thumper-pond-resort-smart-hospitality-solution/#respond Thu, 06 Jul 2023 15:48:54 +0000 http://127.0.0.1/blog/phunware-unveils-ai-enabled-mobile-engagement-copy/ Phunware has announced that its Smart Hospitality Solution is being released at the Thumper Pond Resort in Minnesota.

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Phunware has announced that its Smart Hospitality Solution is being released at the Thumper Pond Resort in Minnesota.

“We are thrilled to bring our Smart Hospitality Solution to the prestigious Thumper Pond Resort in partnership with its innovative new owner who is committed to digital transformation,” Phunware CEO Russ Buyse said in a statement.

“Our technology will help redefine the guest experience by offering a unique blend of personalized services and digital amenities that seamlessly integrate with and enhance the existing infrastructure across such a beautiful property.”

Read the full article from Proactive

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Phunware to Launch Smart Hospitality Solution at Thumper Pond Resort https://phunware.com/phunware-smart-hospitality-solution-thumper-pond-resort/ Thu, 06 Jul 2023 15:33:09 +0000 http://127.0.0.1/press-releases/phunware-to-exhibit-the-future-of-hospitality-tech-at-hitec-2023-toronto-copy/ Phunware announced today its Smart Hospitality Solution is being launched at Thumper Pond Resort, an oasis of relaxation and recreation.

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Austin, Texas [July 6, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, announced today its Smart Hospitality Solution is being launched at Thumper Pond Resort.

Set in the heart of Minnesota, Thumper Pond Resort is an oasis of relaxation and recreation. With its championship golf course, luxurious spa, world-class dining and an invigorating indoor water park, Thumper Pond Resort offers an unrivaled blend of tranquility and exhilaration. Surrounded by over 200 acres of verdant woodland, the resort promises a captivating escape from the everyday, immersing guests in a world where the ambiance of natural beauty is complemented by top-tier amenities and a commitment to outstanding service.

“We are thrilled to bring our Smart Hospitality Solution to the prestigious Thumper Pond Resort in partnership with its innovative new owner who is committed to digital transformation,” said Russ Buyse, CEO of Phunware. “Our technology will help redefine the guest experience by offering a unique blend of personalized services and digital amenities that seamlessly integrate with and enhance the existing infrastructure across such a beautiful property.”

Key features of Phunware’s Smart Hospitality Solution include:

  • Mobile Application: Native iOS and Android applications optimized for hospitality that can take advantage of core device capabilities that make experiences more secure, intuitive and engaging.
  • Contextual Engagement: Guests can receive notifications based on their location and preferences, improving communication and enhancing the guest experience.
  • Location-Based Services: With these features, guests can easily find their way around the resort with indoor navigation, wayfinding and mapping.
  • Artificial Intelligence (AI) and Data Analytics: Using AI and machine learning, the platform collects, analyzes and makes recommendations based on data to provide insights that can improve services, personalize engagement and increase operational efficiency.

“Phunware’s Smart Hospitality Solution aligns perfectly with our commitment to providing guests with a superior and personalized experience,” said Jatin Patel, Owner of Thumper Pond Resort. “By embracing this advanced technology, we hope to create an unforgettable stay for our guests, offering them innovative and engaging services.”

Click here to learn more about Phunware’s Smart Hospitality Solution.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Thumper Pond Resort

Featuring 78 spacious suites and 26 RV sites across more than 210 acres, Thumper Pond Resort is a premier choice in central Minnesota lakes country for family reunions, corporate retreats, golf outings and destination weddings. With a stunning golf course and enough activities onsite to keep everyone busy, the resort is a premier choice of Otter Tail County hotels for group and corporate travel. Thumper Pond Resort is located three hours northwest of the Twin Cities or ninety minutes southeast of Fargo.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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The All-New Atlantis App https://phunware.com/the-all-new-atlantis-app/ Thu, 29 Jun 2023 22:03:40 +0000 http://127.0.0.1/featured/gaylord-opryland-app-demo-copy/ The All-New Atlantis App

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The All-New Atlantis App

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Phunware to Exhibit the Future of Hospitality Tech at HITEC 2023 in Toronto https://phunware.com/phunware-to-exhibit-the-future-of-hospitality-tech-at-hitec-2023-toronto/ Thu, 22 Jun 2023 15:53:03 +0000 http://127.0.0.1/press-releases/phunware-launches-ai-enabled-mobile-engagement-copy/ Phunware announced it will be exhibiting at HITEC (Booth # 2444) from June 26-29 in the Metro Toronto Convention Centre Exhibit Hall.

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Austin, Texas [June 22, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, today announced it will be exhibiting at HITEC, the World’s Largest and Oldest Hospitality Technology Conference from June 26-29 in Toronto including on-site staff in the Metro Toronto Convention Centre Exhibit Hall (Booth # 2444).

The Hospitality Industry Technology Exposition and Conference (HITEC®) is an event with a unique combination of top-notch education together with the brightest minds and hottest technologies from across the globe to one place. Produced by Hospitality Financial and Technology Professionals (HFTP®), a global nonprofit hospitality association, the unparalleled event offers attendees essential education, access to top hospitality technology industry experts and the resources to find cost-effective ways to improve company bottom lines.

“Our goal is to provide guests with engaging and personalized experiences by offering them greater access to everything leading hotels have to offer through a mobile app,” said Randall Crowder, Chief Operations Officer of Phunware. “Phunware’s platform can increase revenue (RevPAR) and enhance lifetime value, while ensuring guests have access to the capabilities they care most about like contactless check-in, digital keys, amenity booking and mobile ordering.”

Phunware is delighted to announce an exclusive giveaway for an amazing trip to Atlantis Bahamas Resort. The winner of this giveaway will receive a roundtrip flight and 5 nights of accommodation for two people at Atlantis Paradise Island.

For more information and to enter the giveaway, please visit https://www.phunware.com/atlantis-bahamas-trip-giveaway-rules/.

Phunware’s sales team will be attending and demonstrating its technology to prospective customers and partners. To learn more about participation opportunities, sales demos, please contact Phunware’s sales team. For additional information on the event, visit https://www.hftp.org/hitec/. To register, visit here. To view the full HITEC program, visit here.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS and offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize their anytime, anywhere users worldwide. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Phunware Adds Artificial Intelligence to Robust Mobile Engagement Solution Platform https://phunware.com/phunware-adds-artificial-intelligence-to-robust-mobile-engagement-solution-platform/ Wed, 21 Jun 2023 18:24:28 +0000 http://127.0.0.1/featured/phunware-shares-industry-benefits-of-newly-patented-geofence-event-prediction-technology-copy/ Phunware COO Randall Crowder discusses the launch of its Artificial Intelligence Enabled Mobile Engagement solution.

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Phunware COO Randall Crowder joins Natalie Stoberman from the Proactive studios to discuss the launch of its AI-Enabled Mobile Engagement solution.

Crowder says the addition of AI powering its mobile engagement solution means that users will be able to leverage sophisticated machine learning algorithms and AI capabilities to deliver personalized, targeted marketing campaigns that are curated for specific audiences. And with Phunware’s platform specializing in helping brands identify, locate and engage the right consumer at the right time, Crowder adds that this new AI enhancement will boost marketing campaigns to evolve past a “one size fits all” approach.

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Phunware Unveils AI-Enabled Mobile Engagement https://phunware.com/phunware-unveils-ai-enabled-mobile-engagement/ https://phunware.com/phunware-unveils-ai-enabled-mobile-engagement/#respond Tue, 20 Jun 2023 17:00:02 +0000 http://127.0.0.1/blog/phunware-appoints-troy-reisner-as-cfo-copy/ Phunware has announced its mobile engagement solution is now powered by artificial intelligence (AI).

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Phunware has announced its mobile engagement solution is now powered by artificial intelligence (AI).

“The world has evolved beyond ‘one-size-fits-all’ marketing approaches, but brands still struggle to speak to consumers as individuals because they lack a deep understanding of their unique behaviors, preferences and needs,” said Randall Crowder, COO of Phunware. “Our new AI-enabled mobile engagement solution is designed to provide that understanding, enabling these brands to more effectively engage their target audiences without the need for additional staff.”

Read the full article from Proactive

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Phunware Launches AI-Enabled Mobile Engagement https://phunware.com/phunware-launches-ai-enabled-mobile-engagement/ Tue, 20 Jun 2023 16:22:42 +0000 http://127.0.0.1/press-releases/phunware-cantor-fitzgerald-technology-conference-2023-copy/ Phunware announced today its mobile engagement solution is now powered by artificial intelligence (AI).

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Austin, Texas [June 20, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, announced today its mobile engagement solution is now powered by artificial intelligence (AI).

The Company’s new AI-enabled mobile engagement solution leverages sophisticated machine learning algorithms and AI capabilities to deliver personalized, targeted marketing campaigns that are curated for specific users. Phunware’s platform ensures brands can identify, locate and engage the right consumer at the right time — now, AI will help ensure these consumers receive the right message.

“The world has evolved beyond ‘one-size-fits-all’ marketing approaches, but brands still struggle to speak to consumers as individuals because they lack a deep understanding of their unique behaviors, preferences and needs,” said Randall Crowder, COO of Phunware. “Our new AI-enabled mobile engagement solution is designed to provide that understanding, enabling these brands to more effectively engage their target audiences without the need for additional staff.”

Phunware’s AI-enabled mobile engagement solution analyzes large volumes of user data, including behavioral patterns to deliver personalized content based on in-app activity and location data. This level of personalization is intended to drive engagement, enhance the user experience and ultimately, increase conversion rates and brand loyalty.

Beyond its mobile engagement capabilities, Phunware’s platform also offers comprehensive analytics and reporting tools. These provide brands with critical insights into campaign performance, enabling them to continually refine their strategies and drive optimal results.

Click here to learn more about Phunware’s mobile engagement capabilities.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

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Revolutionizing Healthcare: The Digital Patient Experience https://phunware.com/digital-patient-experience-for-healthcare/ Fri, 16 Jun 2023 00:55:09 +0000 http://127.0.0.1/?p=41802 The digital patient experience is at the forefront of the global shift happening in the healthcare industry and it offers several benefits for healthcare providers.

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The healthcare industry is experiencing a global shift with the emergence of digital intervention in patient care. Worldwide, healthcare providers are going digital, increasingly relying on technology to streamline operational processes, foster collaboration between healthcare professionals and deliver an improved experience to patients.

At the forefront of this revolution is the Digital Patient Experience.

The importance of the digital patient experience cannot be overstated, as it plays a pivotal role in shaping patients’ perceptions and satisfaction with their care. Hence, investment in digital solutions is reportedly an essential action for improved healthcare experience.

After all, a positive patient experience can lead to increased satisfaction, improved treatment adherence, and even better health outcomes.

In this blog post, we’ll delve into the exciting world of digital healthcare, exploring how technology is shaping how we access and manage our health. From user-friendly healthcare apps and websites to the latest trends and innovations, and the challenges that come with this digital transformation – we’ll uncover everything including the building blocks of a successful digital patient experience.

Understanding the Digital Patient Experience

Digital Patient Experience (DPE) refers to the use of digital technology for patient engagement activities that take place both inside and outside the healthcare environment. Digital patient experience enhances the journey of a patient through a healthcare organization by making the process of receiving care easier and more efficient.

Unlike traditional healthcare interactions that often involve face-to-face consultations, paperwork, and manual processes, the digital patient experience leverages technology to improve accessibility, convenience, and efficiency in healthcare delivery. 

Benefits of a Positive Digital Patient Experience

The implementation of digital patient experience offers several advantages, not just for healthcare providers but also for patients. Some of the key benefits that come with a positive digital patient experience are:

Improved Patient Satisfaction

With the use of digital technology, patients have access to more personalized touch points with their care providers which leads to improved patient satisfaction and engagement. Patients can access their medical records, ask questions, view their results, and even book consultations with clinicians, all from their mobile devices. This promotes a higher level of engagement between patients and care providers leading to better health outcomes.

Enhanced Access to Healthcare Services

Digital technologies enable patients to access medical services, such as telehealth or virtual visits. This is helpful for patients who find it difficult to access healthcare services, such as aging adults or those living in rural areas.

Better Health Outcomes

Digital technologies enable effective monitoring of patient health records. This enhances diagnoses and empowers the healthcare organization to offer more personalized advice. 

Improved Operational Efficiency

With digital technologies, healthcare operational processes become faster and more efficient. From patient check-ins to storage of medical records, care providers can safely manage and store data in the cloud. Automation of healthcare processes such as scheduling, reminders, and follow-ups simplify operational processes, resulting in time-saving and fewer resource requirements.

Building Blocks of a Successful Digital Patient Experience

Patients today expect the same level of convenience and personalization from their healthcare providers as they do from other industries. Therefore, healthcare organizations must understand the core elements of a digital patient experience so they can meet patients’ expectations. The building blocks of a successful digital patient experience are:

Seamless Appointment Scheduling and Access

The first step towards creating a successful digital patient experience is to ensure that patients can easily book and access appointments. Utilizing online booking platforms and implementing virtual waiting rooms and telemedicine capabilities has been shown to increase convenience for both providers and patients thus, they should be a priority.

To further enhance the appointment scheduling and access process, healthcare providers can leverage the digital experience to guide patients throughout their journey, from booking to attending their physical appointments with instantaneous reminders, and GPS and on-site navigation to easily attend their appointments. 

Personalized Patient Portals

Empowering patients with access to their health records, customizable features, and patient-centric information is an integral part of digital patient experiences. Healthcare organizations should develop personalized patient portals with enhanced patient engagement capabilities.

Learn more about how Phunware’s tech delivers unmatched growth for healthcare organizations

Communication and Engagement Tools

Leveraging secure messaging and chatbots on the patient portals allows for effective. Patients can get quick responses to queries, and access interactive and educative resources. This will enable them to better understand their treatment plans and participate more in their care.

Integrating Wearable Devices and Remote Monitoring

Connecting patients’  wearables and implementing remote monitoring allow for real-time health tracking. Integrating devices such as smartwatches, and smart thermometers with patient portals will enable healthcare organizations to capture real-time patient wellness information and offer proactive healthcare interventions.

Designing User-Friendly Healthcare Apps and Websites

A fundamental part of making healthcare services better and more accessible is to ensure the digital patient experience delivers a good user experience (UX). Many factors contribute to good UX, including:

  • Intuitive navigation with clear and concise instructions.
  • Clear and organized information structure
  • Visually appealing design

Responsive Design for Mobile Accessibility

Easy access to healthcare services on mobile platforms is now a necessity, and this is where responsive design comes into the picture. Responsive design helps healthcare platforms to adapt to different screen sizes, ensuring optimized features and usability across devices. It also entails designing healthcare platforms to be mobile-friendly, e.g., the use of large buttons for touching/tapping, optimizing image, scripts, and other resources to reduce load times.

Additionally, apps focused on monitoring and tracking health data need to provide reliable and secure data handling. This denotes the need for effective backend integration, security protocols, and testing approaches. 

Incorporating User Feedback and Iterative Improvements

To create functional healthcare apps and websites, it’s essential to collect patient feedback and iteratively use it to enhance the platform based on their needs. Some strategies for incorporating user feedback for improvement include

  • Conducting usability tests with real users to identify pain points, areas for improvement, and opportunities for innovation.
  • Providing accessible channels for users to share their feedback, such as surveys, contact forms, and social media.

Overcoming Challenges in Digital Patient Experience

As promising and transformative as the technologies propagating patient experience, some challenges must be addressed to fully realize the potential of the digital patient experience.

For example, ensuring the privacy and security of patient data is paramount as we transition to more digital technologies. Privacy and data security concerns can be addressed by implementing robust data security systems that comply with all applicable regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and the California Consumer Privacy Act (CCPA). 

Additionally, all digital solutions should be designed with explicit data and privacy settings that give patients control over their data.

Bridging the Digital Divide

Disparities in digital access and literacy can lead to unequal access to healthcare and digital services. This results in a digital divide between underserved and marginalized populations and the general population. Healthcare providers can ensure inclusivity by collaborating with local municipalities to create more affordable access to digital technologies.

Additionally, training programs that provide digital literacy and healthcare information to underserved populations can be an effective way to bridge the digital gap.

Overcoming Technological Barriers

Integrating legacy systems with new digital solutions can be a major hurdle for healthcare providers. It can also be challenging to train healthcare professionals to use new digital solutions and technologies. To overcome these barriers, healthcare providers should focus on creating strategic plans that incorporate digital transformation across multiple platforms. It’s also important to provide caregivers with adequate training and support. 

By leveraging the strengths of digital technologies and existing healthcare processes, providers can effectively mitigate any technological barriers and drive greater patient experience.  

Future Trends and Innovations

With revolutionary solutions reshaping how healthcare works, the digital patient experience is quickly becoming the new reality of healthcare. Digital advancements and innovations have enabled us to transform the traditional healthcare experience into something more personalized, accessible, and cost-efficient.

Artificial Intelligence (AI) and Machine Learning (ML) are beneficial for healthcare in terms of personalized and predictive patient care and diagnosis. This technology can be used to monitor patient health at scale, as well as provide personalized recommendations and support for patients based on their medical histories.

AI and ML can also be used to support treatments with evidence-based data, enabling doctors to make more informed decisions about patient diagnoses and recommendations. An example of this is the Canadian AI company Atomwise, which uses AI-supported technology to analyze medical records and predict potential targeted therapies for cancers. 

Virtual and augmented realities (VR and AR) are also transforming healthcare by providing patients with immersive experiences. Phunware is pioneering geolocation-based triggers that deliver timely directions and content to users as they enter and exit the healthcare facility. With AR, this could be further be applied to wayfinding or other onsite experiences.

Furthermore, medical professionals can provide training for healthcare staff using virtual simulations to mimic real-world scenarios. 

Blockchain technology, although still developing, allows for secure data exchange between providers. This enables patients to easily switch between providers without worrying about loss of data. 

Blockchain facilitates data interoperability which ensures that data is accessible across different platforms and sources. This allows healthcare providers to share information across organizations thus, empowering patients to access the best healthcare regardless of their location. An example of such technology is the US-based company MedicalChain, which uses blockchain technology to securely transfer medical records between providers, resulting in better care for patients. 

Conclusion

As we’ve explored throughout this blog post, the digital patient experience is undeniably a cornerstone of modern healthcare. It is transforming how patients access and manage their health, leading to numerous advantages and most importantly better overall health outcomes.

To create a successful digital patient experience, it’s crucial to focus on these essential elements:

  • Developing user-friendly healthcare apps and websites
  • Addressing challenges like privacy concerns, digital divide, and technological barriers
  • Keeping up with future trends and innovations such as AI, VR, AR, and blockchain

Embracing these key components and prioritizing the patient experience will help ensure your healthcare organization remains competitive and can always meet the changing needs of patients.

If you’re new to patient experience or already have an existing patient experience system but looking to elevate how patients perceive the care they receive in your establishment, chat with us to see how you can improve the quality of service one digital interaction at a time.

We provide comprehensive digital solutions for healthcare organizations to enable them to deliver a satisfying experience for their patients.

Chat with us to know how you can improve your patient experience one digital interaction at a time!

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