Expertise
We build with brands across hospitality, healthcare, and entertainment, not just for them. Ongoing feedback from property operators shapes every layer of the platform.
About
From mobile pioneers to
hospitality innovators.
A decade of mobile expertise, now the operating layer for modern hospitality — this is the Guest Intelligence Platform story.
Trusted by global brands across hospitality, healthcare, and senior living
A decade ago, we helped forward-thinking brands build standout mobile experiences in a web-first world. Our work helped hundreds of Fortune 500 companies strengthen customer relationships and connect millions of users with the brands they value across sports, healthcare, and entertainment.
Today, we bring that same focus and innovation across hospitality, healthcare, and entertainment. We see clear opportunities create better guest experiences in a world where hospitality extends beyond travel to every moment people want to pause, reconnect, and feel cared for. Our mission is simple: help brands build digital ecosystems that strengthen loyalty, support growth, and create more value from every guest interaction.
Why Phunware
Built for how hospitality actually runs.
Delivering Results
Our partners see measurable gains in guest satisfaction, loyalty, and ancillary revenue within the first season.
Dedicated Partnership
Our commitment doesn't end at launch. We work alongside your team to support adoption long after go-live.
The Team
Meet the people who turn imagination into movement and innovation into something human.
We believe collaboration is where real innovation begins — diverse expertise, shared purpose, and a belief that technology should always serve people, not replace them.
Dmitry Kroshka
Chief Executive Officer
Appointed May 2026. Two decades across AI and hospitality technology.
Nick Farrell
Senior Vice President of Sales
Appointed July 2026. Sales leadership for leading hotel brands.
Jason Powell
Senior Vice President, Information Technology
Leads IT, platform engineering, DevOps and security.
Chris Olive
Chief Legal Officer
Overseeing legal strategy to ensure solutions and partnerships are built on trust, compliance, and long-term value.
Brendhan Botkin
VP, Accounting & Financial Reporting
Principal Financial Officer leading financial reporting and controls to support transparency, rigor, and sustainable growth.
Strategic Advisors
The advisory team behind Phunware
Michael Cerdá
Strategic Product Advisor
Engaged May 2026 through Build Something Product Group.
Aaron Burcell
Strategic Marketing Advisor
Engaged April 2026 for Marketing & Operations leadership and expertise.
Michael Crooks
Strategic Hospitality Advisor
Engaged in May 2026 for strategic Consulting expertise in developing future verticals.
Aaron Holloway
Strategic Healthcare Advisor
Engaged in May of 2026 for Health product and technology expertise.
Data describes what’s happening. Intelligence makes sense of it. Orchestration drives actions that benefit both consumer and operator.
Dmitry Kroshka